
Morag Barrett argues that debates about which jobs will survive and how economies adapt miss a more immediate and addressable risk: the erosion of workplace relationships and the informal, developmental spaces that entry‑level roles provide.
Morag Barrett warns that the public and corporate focus on which jobs will survive AI obscures a more immediate problem: the steady erosion of everyday workplace relationships and the low‑stakes contexts where people learn to work together. That loss matters because those informal interactions — not just technical training — build the social skills employees use to collaborate, recover from mistakes and lead. Naming this risk, Barrett says, is a prerequisite for practical remedies.
Barrett points out concrete responses already underway as organizations and systems adapt to AI: governments are commissioning reports, executives are restructuring organizations, and educators are rewriting curricula. Amid these shifts, she highlights a parallel trend that deserves equal attention: entry‑level roles are disappearing. The removal of these positions is significant not only for labor‑market mechanics, but for what those roles teach about how to be in a workplace.
A key detail Barrett emphasizes is that technical knowledge and many hard skills are becoming universally accessible: AI can teach technical tasks faster than traditional training programs. That reduces the argument for preserving certain junior positions purely as skill‑transfer stations. At the same time, it strips away persistent, low‑stakes environments where people develop interpersonal competencies. Barrett catalogs the specific human skills at risk when entry‑level roles vanish — navigating difficult colleagues, earning trust without formal authority, reading a room, recovering from mistakes, and building credibility through repeated, ordinary interactions — and stresses these are developmental muscles not easily replicated by accelerated technical instruction.
The disruption cascades, Barrett contends, into what she calls a ‘human connection problem’: if workplaces shed the roles where interpersonal experience is built, we must ask where future workers will acquire the social competencies necessary for collaboration and leadership. Drawing on two decades of work with leaders across 20 countries, she does not claim to resolve broader economic questions about jobs and labor markets. Instead, Barrett insists addressing how AI changes who we are and how we relate is both urgent and actionable, and calls for policy and organizational design that preserve or reinvent spaces for relational learning.
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